Terms of service

The short version

Felicity is a voice-first matchmaking service for adults in Greater Manhattan. Be yourself, be kind, be real, and we’ll do our best to introduce you to people worth hearing from.

Who can join

• You must be at least 18 years old.
• You must pass identity verification: a government ID and a live selfie, processed by our payment and identity provider.
• One account per person. Accounts are personal and can’t be transferred.

The registration fee and refunds

Registration costs a one-time $4.99 (USD). The fee pays for identity verification. It is not a subscription.

• If verification runs and does not pass, the fee is not refunded, because it paid for the check itself. You may retry once at no charge if the failure was fixable.
• If you delete your account before verification has run, we refund the fee.
• If Felicity has not opened by June 30, 2027 (America/New_York), we refund every member automatically to the original payment method. If that card has changed, we’ll email you to sort it out.

Your content

Your voice intro, photos and profile answers stay yours. You give Felicity a limited license to store them and show them to the people you’re introduced to, in the way the service describes (photos only after a reveal). We never use your voice or photos to train AI models.

How to behave

• No contact details, handles or workplaces in your voice intro.
• No harassment, hate, explicit content, or pretending to be someone else.
• No commercial use, recruiting or solicitation.

We review voice intros and photos before they reach anyone, and may suspend accounts that break these rules.

When Felicity opens

Felicity opens when the pool is large enough to make good introductions. We decide when that is, and we’ll email you when it happens. Until then, your profile waits, and you can keep editing it.

Leaving

You can delete your account at any time from your settings. We can also close accounts that break these terms.

Limits

We work hard on safety, but we can’t guarantee anyone’s conduct or the outcome of any introduction. Meet in public, tell a friend, and trust your instincts. To the extent the law allows, Felicity’s liability is limited to the amount you paid us.

Contact

Questions about these terms: hello@joinfelicity.com.